Terms of Service.
Last updated: April 15, 2026
These Terms of Service ("Terms") govern your access to and use of the payment software and services (collectively, the "Services") provided by Paysall LLC, a Georgia limited liability company ("Paysall," "we," "us," or "our"). By accessing, integrating, or using our Services, you, the customer ("Customer," "you," "your"), agree to be bound by these Terms. The Services are intended for business use only. Individuals acting as consumers are not permitted to use the Services.
1. Definitions.
- Customer: The business entity that enters into an agreement with Paysall to use the Services.
- End Customer: An individual or entity that purchases goods or services from the Customer, initiating a payment that is managed through the Services.
- Services: The suite of payment software, including APIs, dashboards, and related tools provided by Paysall for checkout orchestration, payment routing, subscription management, fraud prevention, and analytics.
- Dashboard: The web-based user interface provided by Paysall for Customers to manage and monitor their use of the Services.
- API: The Application Programming Interface provided by Paysall for programmatic access to the Services.
- Fees: The charges payable by the Customer for use of the Services, as detailed in the Order Form or on Paysall's pricing page.
- Order Form: A document executed by both parties that outlines the specific Services, Fees, and other commercial terms applicable to the Customer.
2. Eligibility and Account.
The Services are available only to businesses, non-profits, and other commercial entities. You must provide accurate and complete information when creating your Paysall account. You are responsible for all activity that occurs under your account, including the actions of your employees, agents, and contractors. You are responsible for maintaining the security of your account credentials.
3. Description of Services.
Paysall provides a software platform that serves as payment infrastructure for online businesses. Our Services help Customers orchestrate payment processing, route transactions, manage subscriptions, mitigate fraud, and analyze payment data. Paysall is a software service provider. Paysall LLC does not provide banking, deposit, custodial, or investment services, and does not hold, transmit, or otherwise control Customer or End Customer funds. All payment processing is performed by the Customer's existing third-party payment partners or by Paysall-referred third-party processors with whom the Customer has a direct contractual relationship.
4. Fees and Payment.
Fees for the Services are set out in the applicable Order Form or on our online pricing page and typically reflect transaction volume and features used. Unless otherwise agreed in an Order Form, Fees are invoiced on a monthly basis and are due within thirty (30) days of the invoice date. All fees are non-refundable. Any disputed amounts must be raised in writing within thirty (30) days of the invoice date, otherwise the invoice will be deemed accepted.
5. Customer Obligations.
You agree to use the Services only for lawful purposes and in compliance with all applicable laws and regulations, including but not limited to those related to data privacy, consumer protection, and industry standards such as the Payment Card Industry Data Security Standard (PCI DSS). You are solely responsible for the products or services you sell, for providing accurate representations to your End Customers, and for all content you display or transmit through the Services.
6. Prohibited Activities.
You may not use the Services for any fraudulent, deceptive, or illegal activities. This includes processing transactions for regulated products you are not authorized to sell, engaging in activities prohibited by our payment partners, or any activity that violates applicable laws or our Acceptable Use Policy, which may be updated from time to time.
7. Data and Security.
Our collection and use of personal information are described in our Privacy Policy. As between you and Paysall, you own all data you provide to us or that we collect on your behalf. You grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and process this data as necessary to provide the Services. Paysall acts as a data processor on your instructions and will implement and maintain appropriate technical and organizational security measures to protect the data.
8. Intellectual Property.
Paysall and its licensors retain all right, title, and interest in and to the Services, including all related intellectual property rights. We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services during the term of your agreement with us, solely for your internal business purposes.
9. Suspension and Termination.
We may suspend your access to the Services if you are in material breach of these Terms, if we detect a significant security or fraud risk, or if required by law. Either party may terminate this agreement for convenience with thirty (30) days' prior written notice to the other party. Upon termination, your right to use the Services will immediately cease.
10. Disclaimers.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. PAYSALL DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
11. Limitation of Liability.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PAYSALL'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO PAYSALL DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT WILL PAYSALL BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS OR LOST REVENUES.
12. Indemnification.
Each party (the "Indemnifying Party") agrees to indemnify, defend, and hold harmless the other party (the "Indemnified Party") from and against any third-party claims, liabilities, damages, and costs (including reasonable attorneys' fees) arising from the Indemnifying Party's material breach of these Terms.
13. Governing Law and Disputes.
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles. The parties agree to the exclusive jurisdiction of the state and federal courts located in Henry County, Georgia. Both parties waive their right to a jury trial. Before initiating any litigation, the parties agree to engage in good-faith negotiations to resolve the dispute.
14. Changes to Terms.
We reserve the right to modify these Terms at any time. If we make material changes, we will provide you with at least thirty (30) days' prior notice, either through the Dashboard, by email, or by posting the updated Terms on our website. Your continued use of the Services after the effective date of the changes constitutes your acceptance of the new Terms.
15. Contact Information.
For any questions or legal notices regarding these Terms, please contact us at:
Email: legal@paysall.co
Address: Paysall LLC, 1009 Pampas Way, Hampton, GA 30228-6057